Last updated: June 2026
By booking a private airport transfer or taxi service with BuddyTaxi, you agree to comply with and be bound by the following terms and conditions.
All booking requests submitted through our website are subject to availability. Upon receiving your booking request, our support team will contact you back within 15 minutes via WhatsApp or phone to confirm the details.
BuddyTaxi operates on a fixed-price model. The price quoted is all-inclusive of fuel and tollway fees. However, additional surcharges apply for the following:
If you have pre-paid and wish to cancel your booking, you must notify us at least 48 hours prior to your scheduled departure date (Thailand time GMT+7) by emailing buddytaxiservice@gmail.com with your Booking Number to receive a full refund.
No credit card or advance payment is required for regular bookings. Payment is to be made in cash (Thai Baht only) directly to your driver upon arrival at your destination.
Customers must select a vehicle category appropriate for their group size and luggage capacity. If the passenger or baggage count exceeds the vehicle's safe limit, our driver reserves the right to refuse service or demand a vehicle upgrade fee.